Delivery Policy

DELIVERY/ SHIPPING POLICY 

For Products:

• We ship using ARAMEX 
• We deliver internationally
• Time depends on the country. If it is in the UAE, allow it to take 24-48 hours. and 3-5 days within the GCC. It may take up to 14 days in other international countries.
• Delivery Charges depends on the weight of the product. Charges are AED23 in the UAE. Other countries will be charged depending on the location and weight of the order. 

For Services:

• Customers will be receiving their payment confirmation through email.
• Please allow up to 24 hours to receive your confirmation, if you have not received anything, please do not hesitate to contact us. 

Multiple Shipment/ Orders / Bookings

• Customer will be contacted when we see an usual order being made to make sure whether we process the order.

‘’The multiple booking/orders/shipments may result in multiple postings to the cardholder’s monthly statement’’

 We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Cancellation Policy 

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

 

Contact Us

• info@layansalembeauty.com 
• Abu Dhabi, UAE
• Silver Tower, Corniche St. 
• +97123127520